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Caseload for CBT therapists

Practice management software for CBT therapists

Caseload gives CBT therapists one system for enquiries, bookings, reminders, session-by-session records and invoicing. Bookings are paid before they reach the calendar, reminders are included, and records are handled as UK GDPR Article 9 data on EU servers.

See Caseload on a demo UK built · EU hosted · Article 9 ready

The friction

What CBT therapists are up against

CBT runs on structure: a planned number of sessions, an agenda per session and progress reviewed as you go, which multiplies the record-keeping.

Attendance matters more when the work is a structured programme; a missed week is a missed step, not just a missed fee.

Between-session contact and rescheduling generate messages that end up scattered across an inbox and a phone.

Formulations, session notes and client disclosures are special category data under UK GDPR and need to be stored accordingly.

The fit

How Caseload fits a CBT therapist's practice

Session-by-session records that keep up

Notes are structured per session on one client record, so a course of treatment reads as a course, not a pile of documents.

Attendance protected automatically

Automatic SMS and email reminders are included for every booking, and payment clears before a session reaches the calendar, which protects the structure of a planned programme.

The whole episode in one place

Intake, consent, session notes, attendance and invoices for a course of CBT sit together on the client record.

Compliance handled by architecture

Article 9 consent timestamped on the record, EU-only hosting, encryption, two-step verification, and export or deletion in seconds.

The platform

Everything included in the plan

Caseload has one plan with everything included: all eight modules with nothing gated, unlimited clients and sessions, SMS and email reminders included.

Lead Centre

Every inbound contact is captured, graded and in motion before you finish your next session.

Booking & Scheduling

Clients book, confirm and pay without a single message from you. Synchronised with your calendar.

Intake & Consent

Structured intake forms, Article 9 consent and digital contracts signed and stored automatically.

Notes & Outcomes

Autosaving session notes with wellbeing scores, encrypted at rest and structured chronologically.

Automations

SMS and email session reminders, post-session follow-ups and missed session recovery included.

Invoicing & Billing

Paid at booking or invoiced after. Track outstanding amounts without managing a spreadsheet.

Compliance

Built for the data you actually hold

Your notes hold sensitive personal history. The duty to protect special category data doesn't shrink because the practice is small. Caseload handles compliance by architecture, not as an afterthought.

Data Protection & UK GDPR

  • Consent for sensitive data (Article 9) Timestamped on record
  • Where client data lives EU servers only
  • How records are stored Bank-grade encryption
  • "Delete everything you hold on me" One-click erasure with proof
  • Right of access requests 30-second complete export
Founding member plan Rate locked for life

One plan. Everything in it.

Founding cohort pricing is agreed on your thirty-minute demo call and locked from day one. Whatever you join at is what you stay at.

  • All modules, nothing gated
  • Unlimited clients and sessions
  • SMS and email reminders included
  • Migration done for you, by hand
  • EU hosting and Article 9 compliance
  • Direct line to the founder

Questions

Frequently asked questions

Is Caseload suitable for structured CBT programmes?

Yes. Session-by-session notes, attendance history and invoices sit on one client record, and automatic reminders with payment taken at booking help protect the structure of a planned course of sessions.

Do SMS reminders cost extra?

No. SMS and email reminders are included in the single plan with no credits to buy or count.

How does Caseload pricing work?

Caseload has one plan with everything included: no tiers, no add-ons, no SMS credits. Founding cohort pricing is agreed on a thirty-minute demo call and locked for as long as you stay.

Where is client data stored?

Client data lives on EU servers only, encrypted at bank grade, with access protected by two-step verification. Caseload is architected for UK GDPR Article 9 special category data such as mental health information and personal disclosures.

See Caseload for your practice

Built inside a working UK practice, now onboarding the founding cohort.

Book a thirty-minute demo